Shipping & Returns
Get Your Product on Time!
We're pleased to offer you convenient shipping options tailored to your order value.
For standard shipping, orders over $150 qualify for free shipping within the specified delivery timeframe. Once your order is confirmed, please allow 1-2 business days for processing. After processing, your order will be shipped via our trusted carriers. You'll receive a confirmation email with tracking information to monitor your order's progress.
For express shipping, we're excited to provide free express shipping on orders over $300. This option ensures your order reaches you even faster. Similar to standard shipping, please allow 1-2 business days for order processing before it's swiftly dispatched through our reliable carriers. Tracking information will be shared with you via email, enabling you to keep an eye on your package's journey.
For orders that don't meet the free shipping thresholds, standard and express shipping rates will apply based on your chosen delivery method and location.
Should you have any questions or require assistance with your shipping preferences, please don't hesitate to reach out to our customer support team. Your convenience and satisfaction remain our top priorities.
Returns
We are committed to delivering the highest quality products, and we stand behind the items we sell. Our return policy reflects our dedication to your satisfaction.
If you're not entirely satisfied with your purchase, you can initiate a return within 14 days of receiving the product. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Unfortunately, we cannot accept returns for items that show signs of wear, damage, or alteration.
To start the return process, please contact our customer support team. We will provide you with detailed instructions on how to proceed. Once we receive the returned item and inspect it, we will assess its condition and process your refund accordingly.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to a product defect or an error on our part. Refunds will be issued in the original payment method, and we aim to process them within 5-7 business days of receiving the returned item.
If you have any questions or concerns about our return policy, don't hesitate to get in touch with us. Your satisfaction and confidence in our products are of utmost importance to us.